Complete Marina Platform
Marina Pro

The Complete Operating System
for Modern Marinas

Marina Pro replaces 8 spreadsheets and 3 disconnected software tools with one beautifully designed platform. Manage slips, residents, billing, dock operations, fuel sales, compliance, and your entire business directory—all from a single dashboard. Recover up to 25% of lost revenue in year one.

24/7 online slip booking
50% less admin overhead
Stripe Powered Payments
$0 → $ sub-rental revenue
🗺 Live Marina Map
Available Occupied Maintenance
Dock A
A1
A2
A3
A4
A5
A6
Dock B
B1
B2
B3
B4
B5
B6
Dock C
C1
C2
C3
C4
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If You're Still Running Your Marina on Spreadsheets & Paper, This Is What It's Costing You

Phone-only availability, mailed contracts, manual Excel billing — every one of these is a revenue leak you can close in the first 90 days.

$0
What your marina earns from a slip while a resident cruises away for three weeks — unless you have dock sub-rentals enabled
50%
Reduction in billing and admin workload when paper leases, mailed invoices, and manual Excel entry are replaced with automation
100%
Of utility charges, late fees, and fuel transactions captured — nothing missed, nothing manually entered, nothing left unbilled
24/7
Slip availability online — transient guests who can't reach you by phone at 9pm on a Friday book somewhere else instead

Marina Pro in action

Watch slip management, billing, and dock operations flow together in one unified platform.

Marina Pro product demo

Coming soon — replace demo-video-player src to activate

80+ Features. Every Corner of Marina Operations.
One Connected Platform.

Marina Pro is built from the dock up — every workflow, every department, every touchpoint connected through a single data model. No gaps. No silos. No switching between tools.

Slip & Dock Management

9 features
  • Interactive visual marina map (real-time)
  • Real-time slip occupancy & status
  • Slip dimensions & restriction tracking
  • Dock zone & section organization
  • Dock sub-rental management
  • Amenity overlays (fuel, pump-out, water)
  • Parking & storage zone management
  • Transient guest slip assignment
  • Night audit & occupancy snapshots
📅

Online Booking & Reservations

7 features
  • Self-serve public “Book a Slip” portal
  • Real-time availability calendar
  • Transient guest booking flow
  • Online lease & rental applications
  • Waitlist self-enrollment
  • Automated confirmation & reminders
  • Digital hold window with auto-release
👥

Customer & Resident Management

8 features
  • Full 360° resident profile
  • Vessel registry & spec tracking
  • Lead & applicant pipeline (CRM)
  • Multi-channel communications hub
  • Lease lifecycle & auto-renewal
  • Warning & violation escalation
  • Support ticket & inquiry tracking
  • Retention & churn analytics
🛁

Storefront & Point of Sale

8 features
  • Branded marina storefront (My Storefront)
  • Full product catalog management
  • Handheld device (Stripe Terminal) support
  • Fuel dock POS (30-second transactions)
  • Dock-side card-present payments
  • Shift close & reconciliation reports
  • Inventory tracking & low-stock alerts
  • AP-Lite vendor & accounts payable
💳

Stripe Payments Suite

12 features
  • Credit & debit cards (Visa, MC, Amex, Discover)
  • ACH bank transfer (eCheck)
  • Apple Pay & Google Pay
  • Stripe Terminal (physical card readers)
  • Offline payment queue & auto-sync
  • PCI DSS Level 1 certified
  • Automated recurring billing
  • Configurable billing rules & schedules
  • Utility meter-linked billing
  • Late fee automation
  • Progressive dunning & retry logic
  • Payment recovery workflows
📈

Financial Reporting & Analytics

8 features
  • Real-time revenue dashboard
  • KPI & occupancy tracking
  • Aging reports (30 / 60 / 90+ days)
  • Utility consumption reports
  • Payment trend analysis & forecasting
  • Shift & night audit reports
  • Custom date-range reporting
  • QuickBooks & Xero export
🔧

Operations & Maintenance

8 features
  • Maintenance ticketing & SLA tracking
  • Incident & safety reporting
  • Housekeeping workflow management
  • Rental unit tracking & management
  • Real-time notification center
  • Multi-user staff management
  • Role-based access control
  • Multi-location support
🔒

Documents & Compliance

8 features
  • Secure document storage
  • Template library (leases, forms)
  • Integrated e-signature (Signature Log)
  • Consent log management
  • Privacy & data controls
  • Full audit trail (immutable logs)
  • Role-based permissions
  • Regulatory compliance tracking
⚡ Powered by Stripe

Enterprise-Grade Payments Infrastructure — Built for Every Corner of Your Marina

Marina Pro runs on Stripe — the same payment infrastructure trusted by Amazon, Google, and Shopify. Every slip rental, fuel transaction, POS sale, and utility charge your marina processes flows through Stripe’s battle-tested platform, giving you the highest security standards, the widest acceptance of payment methods, and rock-solid reliability your boaters expect. Whether your team is at the front desk, walking the docks with a handheld reader, or your customers are booking a slip online at midnight, every payment just works.

Stripe Terminal — Dockside Handheld Payments Staff carry Stripe card readers on handheld devices for dock-side card-present transactions. No Wi-Fi required — offline mode queues payments and syncs automatically the moment connectivity is restored. Receipts sent instantly via email or SMS.
Stripe Billing — Automated Revenue Collection Automated subscription invoicing with configurable billing cycles, smart retry logic on failed payments (1–5 retries over 5–30 days), and progressive dunning sequences that move from friendly reminder to formal notice without a single manual step.
Stripe Connect — Multi-Account & Sub-Tenant Routing Split and route payments across multiple Stripe accounts — ideal for marina management companies operating multiple properties or for processing payments on behalf of dock sub-tenants and marketplace vendors.
PCI DSS Level 1 — Highest Security Standard Card data is never stored on Marina Pro servers. Stripe’s PCI-certified vault handles all sensitive payment data with military-grade encryption and tokenization. Your marina inherits enterprise security without the enterprise compliance burden.
💳 Visa & Mastercard
💳 American Express
💳 Discover
🏠 ACH / eCheck
 Apple Pay
🤖 Google Pay
📱 Stripe Terminal
🔄 Payment Plans

Every Tool Your Marina Needs. One Platform.

Marina Pro is modular by design. Start with what you need, expand as you grow. All modules share one data model, one login, one dashboard.

Online Bookings & Reservations — Fill Every Slip, Automatically

Give boat owners the self-service experience they expect. From first inquiry to signed lease — or a one-night transient stay — the entire booking journey runs online, around the clock.

🌎
Self-Serve "Book a Slip" Public Portal

A public-facing booking page shows real-time slip availability, filters by vessel size, displays instant pricing, and accepts Stripe deposits online. Boaters complete the entire reservation without ever calling the office — you receive a notification and payment confirmation the moment they book.

Transient Guest Management

Full transient stay workflow from first arrival to check-out: vessel capture, overnight rate calculation, utility metering, night audit tracking, and departure checkout. Every stay builds a guest profile with full history so return visitors are recognized, welcomed back, and converted to long-term residents.

📋
Smart Waitlist & Hold Automation

Prospects self-enroll online with their vessel specs and dock preferences. When a slip vacates, the system auto-matches and notifies the top candidate instantly, presents a configurable hold window with expiry countdown, and auto-releases to the next prospect if not accepted — zero manual management required.

📝
Online Application & Lease Pipeline

Prospects submit applications directly online. Track every lead from inquiry through background & credit check workflow, automated status emails, digital lease delivery, and integrated e-signature. Conversion analytics show exactly where prospects drop off so you can continuously improve fill rates.

Slip & Dock Management — Every Slip. Every Status. Always.

A live operational view of your entire marina — every slip, every vessel, every dock zone — with full lifecycle tools from first assignment through departure.

🗺
Interactive Visual Marina Map

Real-time color-coded occupancy across every dock zone. Click any slip to instantly see the resident profile, vessel specs, lease expiry, and current outstanding balance. Amenity overlays show fuel, pump-out, water, laundry, and power availability. Maintenance status reflected live on the map at all times.

📏
Complete Slip & Vessel Database

Per-slip records capture LOA, beam, draft restrictions, dock zone, rate tier, power type, maintenance history, and full occupancy timeline. The linked vessel registry stores make, model, registration, insurance documents, photos, and service history — all searchable and cross-referenced to resident records.

Dock Sub-Rental Management

Manage sub-lease and co-tenancy arrangements natively. Track sub-tenant relationships, configure billing pass-through calculations, and generate sub-tenant invoices automatically. A full audit trail for every sub-rental arrangement — with zero spreadsheet juggling required.

🎁
Rental Units, Parking & Storage

All non-slip assets managed in one system: dry storage, covered parking, boat lifts, liveaboard facilities, and seasonal trailer storage. Zone-based digital QR permits, tiered rate schedules, and direct billing integration ensure every asset generates revenue — automatically.

Billing, Stripe & Revenue — From Invoice to Bank Account, Automatically

A complete financial engine purpose-built for marina operations. Every charge type, every payment method, every collection scenario — fully automated on Stripe’s PCI DSS Level 1 infrastructure.

🧾
Configurable Billing Rules & Automated Invoicing

Define billing rules per slip type, dock zone, or resident category: monthly, quarterly, annual, or custom cycles. Automatic proration on mid-cycle changes, seasonal rate tiers, deposit handling, and late fee automation. Invoices generate, brand, and deliver with zero manual work every single billing period.

💳
Stripe — Every Payment Method, Every Device

Cards (Visa, MC, Amex, Discover), ACH bank transfer, Apple Pay, Google Pay, and Stripe Terminal card-present on handheld devices — all on PCI DSS Level 1 infrastructure. Partial payments, payment plans, multi-invoice batch payments, and real-time payment status all fully supported.

Utility Meter Entry & Consumption Billing

Staff log electric and water meter readings directly in the app. Marina Pro calculates consumption, applies your tiered rate schedules, and automatically adds the utility charge to the resident’s next invoice — eliminating manual meter tracking spreadsheets and the billing errors that come with them.

🔄
Payment Recovery, AP-Lite & Financial Reporting

Smart Stripe retry logic (1–5 attempts over 5–30 days) and progressive dunning sequences run automatically. AP-Lite handles vendor bills, approval workflows, and expense tracking. Revenue dashboards, AR aging reports (30/60/90+), and QuickBooks/Xero export complete the financial picture.

Point of Sale & Storefront — Sell Anywhere. Collect Every Dollar.

A fully integrated commerce system — from a branded online storefront to handheld Stripe card readers on the dock. Every transaction posts to the right account automatically.

🏪
My Storefront — Your Branded Marina Shop

Launch a fully branded online storefront with your logo, colors, and product catalog. Sell boat supplies, ice, dock passes, apparel, and amenity add-ons online 24/7. Orders route to fulfillment staff automatically, and payments clear through Stripe the moment checkout completes — no additional configuration required.

📱
Stripe Terminal — Handheld Dockside Payments

Staff carry Stripe card readers on handheld devices for card-present transactions anywhere on the property: fuel dock, marina store, slip-side, or events. Tap-to-pay, chip, and swipe all supported. Offline mode queues transactions when connectivity drops and auto-syncs on restore — never miss a sale.

Fuel Dock POS — 30-Second Transactions

Staff scan the vessel QR, enter gallons dispensed, and the system calculates fuel price plus tax instantly. One tap posts to the resident’s account or collects via handheld card reader. Full guest fuel support included. Shift reconciliation with supervisor sign-off, variance reports, and per-attendant attribution.

📦
Product Catalog & Inventory Management

One catalog powers both in-person POS and the online storefront. Manage categories, SKUs, pricing, stock levels, and featured items from a single admin screen. Low-stock alerts notify staff before shelves run empty, and inventory adjusts automatically with every sale across every channel.

CRM & Communications — Know Every Resident. Reach Every Boater.

A complete customer management and communications system purpose-built for marina operations — from first-time leads to long-term liveaboard residents.

👥
360° Resident & Customer Profiles

Every resident has one complete record: full payment history, all communications, lease status, vessel details, violation history, compliance documents, and open tickets — everything visible in one view, nothing siloed in email threads or spreadsheets. New leads and applications flow in from the online portal directly.

📬
Multi-Channel Communications Hub

Send email, SMS, push notifications, and in-app messages from one interface. Bulk message targeted groups — all liveaboards, a specific dock zone, overdue accounts, or residents with leases expiring in 60 days. Full read-receipt tracking, two-way messaging, and a pre-built template library for every scenario.

Automated Warnings & Violation Notices

The system auto-detects late payments, expired insurance, unauthorized subletting, and lease violations — then issues escalating notices automatically from friendly reminder to formal legal notice. Pre-vetted language templates, certified delivery generation, and a complete per-resident notice history included.

📝
Lease Lifecycle & Document Management

Built-in e-signature, version control, and auto-renewal reminders at 120/90/60/30 days ensure no lease lapses unnoticed. Amendment tracking, legal hold support, and secure storage cover every document type: leases, addendums, vessel registration, insurance certificates, and compliance forms.

Operations & Compliance — Run Every Department. Close Every Day Clean.

The operational backbone of your marina: maintenance, housekeeping, safety, night audit, and compliance — all connected so nothing slips through the cracks.

🔧
Maintenance Ticketing & Work Orders

Residents and staff submit requests directly in the app. Work orders are assigned with priority levels and SLA targets, tracked through completion, and closed with photo sign-off. Contractor coordination, resident status notifications, and a full maintenance history per slip — all with zero paperwork.

📋
Housekeeping, Night Audit & KPI Dashboard

Housekeeping assignments with checklist completion and photo sign-off keep dock areas inspection-ready. The night audit tool locks a nightly snapshot of every slip’s occupancy status. The live KPI dashboard surfaces revenue, occupancy rates, and operational metrics before the first boat leaves each morning.

🚨
Incident Reports & Safety Logging

Structured incident reporting with photo documentation, severity classification, witness capture, and escalation workflows. Every incident is logged with a tamper-proof timestamp and linked to the relevant slip, vessel, or resident. Historical logs support insurance claims, regulatory filings, and safety trend analysis.

🔒
Compliance, Audit Trail & Role-Based Access

Immutable logs for every transaction, admin action, credit, refund, and configuration change — tamper-proof with timestamps and user attribution. GDPR/CCPA consent log management, privacy controls, and granular role-based permissions ensure every staff member sees exactly what they need, and every action stays fully accountable.

Your Residents Cruise Away.
Their Slips Don't Have to Sit Dark.

Every marina has the same hidden revenue problem: slip holders leave for weeks or months at a time, and that slip sits empty generating $0 in additional income. Marina Pro turns those dark slips into a fully automated nightly revenue stream — with zero manual work from your team.

How It Works

The resident marks their slip as available, sets their dates and a nightly rate. Marina Pro handles the rest: public listing, online booking, guest check-in workflow, digital contract delivery, and automatic payment split between the resident and the marina. Your team gets a notification. That’s it.

1
Resident Lists Their Slip Sets availability dates, nightly rate, and vessel size restrictions from their self-service portal — takes two minutes
2
Marina Approves & Publishes One-click approval publishes the slip alongside regular transient availability on the public booking page
3
Guest Books & Pays Online via Stripe Stripe collects the deposit, a digital sub-lease contract is auto-generated and e-signed, and access instructions are delivered — automatically
4
Revenue Splits Automatically via Stripe Connect Your configured marina percentage routes to your account. The resident’s share posts to theirs. Zero manual reconciliation, ever.
See a Live Demo →
💵 What This Means for Your Marina
15 slips with traveling residents
× $110/night average transient rate
× 12 nights/mo average sub-rental days
× 20% marina commission
~$3,960/month — from slips you already own
📅
Resident-Controlled Availability Calendar Blackout dates, availability windows, and vessel size limits — synced to the public booking page in real time
📝
Auto-Generated Digital Sub-Lease Contracts Marina liability terms, sub-tenant details, and dates auto-populated — e-signed before any guest sets foot on the dock
💳
Stripe Connect Revenue Splits Configurable marina commission collected and routed automatically on every transaction — every month, no spreadsheet required
🔒
Full Audit Trail for Every Sub-Rental Every booking, payment, and signed contract logged and searchable — ready for disputes, insurance claims, or regulatory review

Give the Businesses on Your Waterfront
Everything They Need to Run Professionally.

Fishing charters, snorkeling tours, boat mechanics, detailers, marine electricians, yacht brokers — they’re already operating at your marina, but most run on text messages, cash, and paper. Marina Pro gives them a complete professional business platform, and your marina earns recurring monthly subscription revenue plus a percentage of every booking they process.

Who It’s For

🎣Fishing Charters
🥷Snorkel & Dive Tours
🔧Boat Mechanics
Detailers & Polishers
Sailing Schools
💼Yacht Brokers
🔌Marine Electricians
🌈Sunset Cruises
📷Photography & Media

Your Revenue Model

📅
Monthly Subscription Charge each business a flat monthly platform fee, tiered by features and listing visibility
💲
Transaction Percentage Earn a configured percentage of every booking the business processes through their Marina Pro storefront
💵 Example — 12 Businesses on Your Waterfront
8 businesses × $99/mo = $792/mo
4 businesses × $199/mo premium = $796/mo
+ 2% transaction fee on $40K/mo in combined bookings = $800/mo
~$2,388/month — pure recurring, zero marginal cost

What Each Business Gets

A complete professional business platform — without hiring a developer or paying for five separate tools.

🌎
Featured Listing & Marina Map Placement Branded business profile with photos, services, pricing, hours, and a map pin visible to every boater browsing your marina platform
📅
Online Booking & Scheduling Calendar Public-facing booking page with real-time availability, group size management, and instant confirmation emails to guests — no phone tag
📝
Digital Contracts & Liability Waivers Pre-built and customizable charter agreements, waivers, and service contracts with e-signature — all stored and searchable in the platform
💳
Stripe Payments, Deposits & Refunds Accept cards, Apple Pay, and Google Pay for deposits and full payments. Automated reminders, refund handling, and payout scheduling built in
📊
Business Analytics Dashboard Bookings, revenue, profile views, conversion rate, and seasonal trends — everything a small business owner needs to understand and grow their operation

Every Role at Your Marina Gets the Right Tools

👔

Marina Operators & Owners

Real-time KPI dashboard, online bookings filling slips around the clock, automated billing and collections, night audit reconciliation, and full P&L visibility — everything you need to run a smarter operation and finally see the whole picture from one screen.

▲ 20% revenue growth in year one
👷

Dock & Field Staff

Stripe Terminal handheld card readers, 30-second fuel dock transactions, housekeeping checklists, maintenance work orders, and QR-based vessel lookup — all on a mobile-first app with full offline support so the dock never stops because the Wi-Fi did.

▲ 8+ hours saved per staff/week

Boat Owners & Residents

Book a slip online, pay invoices from any device, submit maintenance requests, sign leases digitally, shop the marina storefront, and message staff directly — a self-service resident experience available 24/7 that makes your marina the one boaters want to come back to.

★ 5-star resident experience
🏢

Marina Management Companies

Manage every marina location from a single console with centralized billing, cross-property occupancy reporting, unified resident management, and per-tenant feature entitlements — built to scale from two properties to two hundred without adding headcount.

∞ Unlimited locations, one platform

Financial-Grade Security.
Built for PCI Compliance.

Marina Pro handles real money, real contracts, and real resident data. That means security isn't optional — it's baked into every feature, every transaction, and every data access path from the ground up.

PCI DSS Level 1
GDPR / CCPA
TLS 1.3
AES-256
SOC 2 Aligned
💳
Payment Tokenization

No raw card numbers ever stored — full PCI DSS Level 1 compliance via Stripe's certified infrastructure

🏠
Multi-Tenant Data Isolation

Every marina's data fully isolated with tenant-aware filters on every query — zero cross-tenant leakage possible

📜
Immutable Financial Audit Trail

Every transaction, approval, credit, and admin change logged with full evidence and tamper-proof timestamps

🔒
Granular Role-Based Access

Dock staff can't see financials. Residents can't access admin data. Every role has exactly the right permissions, no more.

🛠
Anti-Fraud Controls

Velocity checks, anomaly detection, supervisor approval thresholds for refunds/voids, and idempotency keys for payment safety

Ready to Transform Your Marina Operations?

Join modern marina operators who have replaced their spreadsheets with a platform that actually runs their business for them.

Let's Talk About
Marina Pro for Your Operation

Whether you're a single marina or a management company operating dozens of locations, our team will help you find the right plan.

💌
Email Sales
sales@maplehearth.ai
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